Manage ASMS issues

The ASMS Issues Center notifies you about problems, both actual and potential, across ASMS.

Each notification displayed provides details of the issue and the information needed to solve the problem.

These notifications refer to:

Manage ASMS from the Issues Center

Do the following:

Do any of the following:

Explore solutions	To explore solutions for an issue, see the suggestions in the Remediation column.
Sort and filter	By default, the list is sorted first by Severity and then by Issue type. Sort and filter the table as follows: To sort the issues by column, click in the column. To filter the issues by column, click in the column, and type the search in the text box. To reset all sorting and filtering, click Reset filters.
Export issues	To export one or more active issues to a CSV file, select the issue(s) in the list, and click .
Acknowledge issues	To remove one or more issues from the Active Issues list (even though the issue has not been resolved), select the issue(s) and click Acknowledge Issues. The issue is moved from the Active Issues list to the Acknowledged Issues list (click the Acknowledged issues tab to view). You may undo immediately if you want, or later you can reactivate issues from the Acknowledged Issues list to move them back to the Active Issues list. Note: Only selected specified issues are marked as acknowledged; related issues are unaffected. For more details, see Acknowledged issues.

Acknowledged issues are items that have been manually removed from the Active Issues list even though they have not been fully resolved.

View acknowledged issues to check their details, or reactivate them to move them back to the Active issues list.

Do the following:

To view the Acknowledged Issues list, click the Acknowledged issues tab.

The list of acknowledged issues appears.

The Acknowledged Issues list supports the same filtering, sorting, and exporting functionality as the Active Issues issues.
To re-active one or more acknowledged issues, select the issue(s) and click Activate Issues.

The issue(s) move(s) from the Acknowledged Issues list to the Active Issues list.
To return to the Active Issues list, click the Active tab.

The Active Issues list appears.
To refresh the issues center, click .

Column	Description
Severity	Severity level of the issue. Severity levels include: Low, Medium, High and Critical.
Issue Type	One of the following issue types: System or Device. System notifications refer to system issues, such as failed backups or available disk space. Device notifications refer to device issues, such as failed analysis or log collection. Critical system issues appear in the list in red to easily discern them from device specific issues.
Brand	Brand of the device with the issue. This field is only relevant for device issues.
Device	Name of the device with the issue. This field is only relevant for device issues.
ASMS Node	The name of node with the issue and its role. This is relevant when a distribution architecture is enabled; otherwise, this will always be the localhost/master.
Failure Type (Count)	The type of failure that occurred and the number of times it occurred.
Description	A description of the issue.
Remediation	Information to solve the problem.
Last Failure	Date and time of the last failure.
Last Success	The date and time of the last successful completion of the task.