Report change verifications

Relevant for: All requestors

When asked to verify that the changes were implemented successfully, you can report your findings directly in FireFlow.

Do the following:

1. View the change request. For details, see View change requests.

   

2. Do one of the following:

3. If the change works, at the top of the page, click Change Works. If the change does not work, click Change Does Not Work.

   The Change Works or Change Does Not Work page is displayed.

   

   The Subject field displays the change request name.

4. If desired, modify the Subject field to describe the subject of your comment.

5. To attach a file to your comment, do one of the following:

   • In the Attach field, type the path to the file.
   • Click Browse, browse to the desired file, and click Open.
6. In the Message text box, type your comment.
7. Click Next.

The change request is displayed, and your comment appears in the History area.

Your comment is sent as an email message to the change request's current owner.

If you clicked Change Works, the change request is resolved.