Customize interactions with AFA and FireFlow

Relevant for AppViz administrators

This topic describes how AppViz administrators can customize how AppViz interacts with elements in AFA and FireFlow.

For more details, see AppViz Administration.

Customizing Change Requests from AppViz: Watch to learn how to map AppViz custom fields to FireFlow template fields.

Manage application change requests

Use this procedure to customize the traffic change requests that AppViz opens as the result of applying changes to an application.

Note: Whenever a FireFlow change request is opened as the result of a change to a AppViz application, AppViz passes information about the application to FireFlow. The FireFlow change request will include a link to the application, the application's diagram, and details of the changes to the application's flows. The application information in FireFlow will only be visible to users with the required AppViz permissions.

Do the following:

  1. Navigate to the Administration area.

    • Hover over the SETTINGS icon at the bottom left of the screen. After the panel expands, click ADMINISTRATION.

    • In the toolbar, click your username. From the drop-down menu, click ADMINISTRATION.

    The Administration area appears in the workspace.


  2. Click CUSTOMIZATION.

    The Customization tab appears.

  3. In the FireFlow Change Request Definitions area, next to Manage application change requests, click Manage.

    The FireFlow Application Change Requests page appears.

  4. In the Request Template drop-down menu, select the FireFlow traffic change request template to use for all application based change requests.

  5. Complete the fields using the information below.

    In this field... Do this...

    Default Summary

    Type the default summary for application based change requests. You can optionally include the variable {AppName} to indicate the relevant application's name.

    Decommission Default Summary

    Type the default summary for decommission change requests. You can optionally include the variable {AppName} to indicate the relevant application's name.

    This field is optional. If left blank, the Default Summary is used for all application based change requests (including decommission requests).

    Default Summary for an application related to a Critical Process

    Type the default summary for any change request opened for an application which is part of a Critical Process. You can optionally include the variable {AppName} to indicate the relevant application's name or the variable {CriticalProcessName} to indicate the critical process's name.

    This field is optional. If left blank, the Default Summary is used for all application based change requests (including requests related to critical processes).
  6. (Optional) To map the values of AppViz fields to FireFlow change request custom fields, continue completing the fields as needed. For details, see Template fields .

  7. Click Save Changes.

    A confirmation message appears.

  8. Click OK.

In this field...

Do this...

+ Add Field

Click this button to add a new field mapping for Applications, Flows, and Objects. Each component has different mapping fields as follows.

Note: All custom fields for the selected request template appear as options.

Change Request

Complete Change Request field mapping as follows:

  • In the Template field drop-down list, select a Template field: Business Criticality, BusinesFlow Application, and Business Partner ID.
  • In the Application field drop-down list, select a field or value to map to: None, Name, tags, or one of the listed application custom fields.

This field is only relevant for application based change requests.

  • In Default value drop-down list, select None, Template Default, or Default value. If Default value is selected, type a default value in the blank box.

When typing a default value, you can optionally type the variable {AppName} to represent the application's name.

Affected Flows

Complete Affected Flows field mapping as follows:

  • In the Template Traffic field drop-down list, select a field.
  • In the Flow field drop-down list, select a value: None, Name or Comment (Flow fields), or one of the listed application custom fields.
  • In the Default value drop-down list, select a value: None, Template Default, or Default value. If Default value is selected, type a default value in the blank box.

Network Objects

Complete Network Objects field mapping as follows:

  • In the Template Traffic Item field drop-down list, select a field.
  • In the Network Object field drop-down list, select a network object: None, Name, Type, or one of the listed Custom Fields.
  • In the Default value drop-down list, select a value: None, Template Default, or Default value. If Default value is selected, type a default value in the blank box.

Click this button to delete a field mapping.

Manage object change requests

Use this procedure to customize the traffic change requests that AppViz opens as the result of changing an object used in an application.

Note: If your AppViz environment is configured to open a FireFlow object change request to change the definition of device objects on the device(s), this procedure does not apply. For details, see Edit device objects.

Do the following:

  1. Navigate to the Administration area.

    • Hover over the SETTINGS icon at the bottom left of the screen. After the panel expands, click ADMINISTRATION.

    • In the toolbar, click your username. From the drop-down menu, click ADMINISTRATION.

    The Administration area appears in the workspace.


  2. Click CUSTOMIZATION.

    The Customization tab appears.

  3. In the FireFlow Change Request Definitions area, next to Manage object change requests, click Manage.

    The FireFlow Object Change Requests page appears.

  4. In the Request Template drop-down menu, select the FireFlow traffic change request template to use for all object based change requests

  5. In the Object Change Default Summary field, type the default subject for all object based change requests.

    You can optionally include the variable {ObjectName} to indicate the relevant object's name.

  6. (Optional) To map the values of AppViz fields to FireFlow change request custom fields, continue completing the fields as needed. For details, see Template fields .

  7. Click Save Changes.

    A confirmation message appears.

  8. Click OK.