GetWorkFlowName

Syntax

Description

This function is called for every change request, when the change request is created and its workflow must be determined. It receives the change request as input and returns the name of the workflow that FireFlow should assign the change request.

Input parameters

$context	A Perl hash reference containing a single key called flatTicket, which points to the flat ticket representation of the change request. For details, see Flat Ticket Examples.

Return Values

One of the following values:

The desired workflow's name
""	Use the default behavior: Assign a workflow based on the configured workflow conditions.