Automatic traffic change workflow

Barring any problem in the request criteria, the Automatic traffic workflow uses FireFlow's Zero Touch capabilities to automate all stages of the Traffic change workflow. No user intervention is required either from the requestor nor from any other role normally involved in stages of non-Automatic traffic change life cycles.

Note: FireFlow is fully configurable, and your system may differ. For more details, see Manage request templates.

Create an automatic traffic change request

  1. From the Fireflow Home Page, click +New Request.
    The Create a new change request page is displayed.

  2. Click 115: Automatic traffic change request.

  3. Fill out the form as required.

Create a new template based on the automatic traffic change workflow

Do the following:

  1. From the FireFlow home page, click Request Templates in the lower left menu.

  2. Click New Request Template at the top of the Requests Templates page.
    Note: The Requests templates page displays all available templates and their workflows.

  3. On the Create New Request Template that opens, select Traffic Change or Generic.

  4. Click OK.

    The Create a New Request Template is displayed for the specified template type.

  5. In the Workflow selection dropdown list, start typing "Automatic" and select the Automatic-Traffic-Change workflow.

  6. Complete the template fields as needed.

    Note: Any values you enter in the template will appear in all change request forms based on the template.

    For more about fields: Add and edit request templates

  7. Click Save template in the upper right corner.
    The new template is created with the name you provided in the first field.