FireFlow display settings

You can customize the following general settings:

  • How usernames are displayed

  • The dimensions of message boxes

  • How dates are displayed

  • The number of results to display in each Home page list

  • How change request histories are displayed

Do the following:

  1. In the main menu, click Preferences.

    The Settings page is displayed.

  2. Configure the fields using the information in the following table.
  3. Click Save.

Settings Fields

In this field...

Do this...
Change Request display

 

Maximum inline message length

Type the maximum length (in characters) of messages that should be displayed in change request history items. Messages longer than the specified length will not be displayed, and you must download the message to view it.

To display all messages in the change request histories, regardless of their length, type 0.

The default value is 12,000.
General

 

Username format

Select the format in which to display user names in FireFlow:

  • Use system default (Name and email address): Use the system default username format, which is to display both the username and email address.
  • Short usernames: Display the username only.
  • Name and email address: Display both the username and email address.

Message box width

Type the width (in characters) of message boxes, in which you type comments and replies.

The default value is 72 characters.

Message box height

Type the height (in characters) of message boxes, in which you type comments and replies.

The default value is 5 characters.
Locale

 

Date format

Select the format in which to display the date in FireFlow.
Mail

 

Email delivery

Specify whether to enable delivery of FireFlow notifications via email, by selecting one of the following:

  • Use system default (Enabled): Use the system default, which is to enable delivery of send notifications via email.
  • Enabled: Enable delivery of notifications via email.
  • Suspended: Suspend delivery of notifications via email. Users will not receive notifications from FireFlow.
Request display

 

Show oldest history first

Specify whether to show the oldest change request history item first in the change request history, by choosing one of the following:

Yes: Show the oldest change request history item first.

No: Show the oldest change request history last.

Use default (No): Use the system default, which is to show the oldest change request history last.

Use monospace font

Specify whether to display messages appearing in change request history items in monospace font, by choosing one of the following:

Yes: Use monospace to display messages.

No: Use a fixed-width plaintext font to display messages.

Use default (No): Use the system default, which is to use a fixed-width plaintext font to display messages.