Logging In and Out

This topic describes how you can log in, change passwords, and log out again.

Log into ACE

Log into ACE using the Account ID (Tenant ID) provided with your purchase.

For tenant login without Single Sign-On (SSO), you will also need your ACE Username and Password.

Do the following:

1. Navigate to:

   Region	Link
   US	https://us.app.algosec.com/cloudflow
   EMEA	https://eu.app.algosec.com/cloudflow
   ANZ	https://anz.app.algosec.com/cloudflow
   ME	https://me.app.algosec.com/cloudflow
   UAE	https://uae.app.algosec.com/cloudflow
   IND	https://ind.app.algosec.com/cloudflow
   SGP	https://sgp.app.algosec.com/cloudflow

   If you have already accessed the Login window using your device, skip to the next step. Otherwise, if this is your first-time logging in, enter your Account ID. Click Next.

   

2. Log in:

   • Tenants with SSO: Click Login with SSO.

   • Tenants without SSO: Enter your ACE Username and Password. Click Login.

   

   Tip: To speed up your login, copy the login URL for your region into your browser address bar or save as a browser bookmark, replacing <tenantID> with your own account ID number. For example:

   https://us.app.algosec.com/<product>?tenantId=12308345304958303

   • With SSO: Immediately logs you in to ACE.

   • Without SSO: Sends you directly to the login page for that account ID.

   First time logging in

   Do the following:

   1. Check your email for a welcome message from do-not-reply@algosec.com which contains:

      Note: If you do not see this email, check your "Junk Mail" or "Spam" folder.

      • A link to activate your account

      • Temporary login credentials (which expire in 30 days)

      • A direct link to your ACE tenant which you can save for future use

   2. Click the Log in to your account button or the direct link provided in the email.

      ACE prompts you for a new password.

      

   3. Enter your new password, then enter it again to confirm, and click Submit.

   Note: For password requirements see Password requirements

   Note: Your verification email should arrive within minutes. If it does not, be sure to check your "Junk Mail" folder.

   Close ⌃
   Admin first time logging in

   

   The first time you log in as an Admin, ACE prompts you to change your password.

   Enter your new password, then enter it again to confirm, and click Submit.

   Note: For password requirements see Password requirements

   An email with a verification code is sent to your inbox. Copy the code into the popup window, and click Submit and login.

   

   Note: If you did not receive a verification code click Resend Verification Code.

   Close ⌃
   Don't have a tenant ID or username

   If you do not have your account ID or username, contact AlgoSec customer support.

   In the login dialog, the Register link takes you to an informational page. Scroll down and fill out the form to learn more about ACE.

   Close ⌃
   Forgotten or resetting password

   If you need to reset your password, do the following:

   1. In the login dialog , click Forgot password?

      The reset password dialog is displayed:

      

   2. Enter your email address and click Reset Password.

      AlgoSec will send you an email with a link to reset your password.

   If you do not have your account ID or your username, contact AlgoSec customer support.

   Close ⌃
   Switch account

   If you have multiple tenant IDs, you can switch between your accounts by clicking Switch to a different account to access the Account Login window and enter the Account ID.

   Close ⌃

3. If this is your first time logging in with Multi-Factor Authentication (MFA), the interface will guide you to set up your MFA device and login using MFA for ACE for the first time. For details, see First login as MFA user .

   Note: MFA is not available when logging in with SSO.

   First login as MFA user

   After following the steps in First time logging in, the following screen will be displayed the first time you attempt to log into ACE with Multi-Factor Authentication enforced:

   

   1. Install a standard MFA Authenticator application such as Google Authenticator or Microsoft Authenticator.

   2. Scan the QR image with the camera on your mobile device.
      A new ACE record will be added to the authenticator app with a time-based authentication code.

   3. Enter the authentication code received in the ACE Authentication code field.

   4. Click Activate MFA.
      You are now logged in to ACE.

   Close ⌃
   Subsequent MFA logins

   1. In the login screen, enter account, username and password.

   2. An additional login screen is displayed requesting submission of an authentication code.

   3. Open the authenticator app on your mobile device to obtain the authentication code.

   4. Enter the authentication code as prompted.

      

   5. Click Submit.

   Close ⌃

Password requirements

• Must be at least 8 characters long

• Must contain at least 1 lowercase letter (a-z)

• Must contain at least 1 uppercase letter (A-Z)

• Must contain at least 1 number (0-9)

• Must contain at least 1 special character

  ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~

Successful Login

Upon successful login, the ACE Overview page Account summary tab is displayed.

Use the options at the left to navigate through the ACE inventory and network policies. To manage accounts, access the settings area clicking the settings icon at the bottom left of your screen.

For more details, see Getting Around Cloud Network Security .

For more details, see Getting Around Cloud App Analyzer

Log out of ACE

 

â See also:

• Getting Around Cloud Network Security
• Getting Around Cloud App Analyzer
• ACE Quickstart Guide