FireFlow for requestors

FireFlow requestors only have permissions to send requests for FireFlow requesting a device change to be made, and view and reply to their own change requests.

This topic provides an index of topics that are relevant for FireFlow requestors.

For more details, see Manage FireFlow users and roles.

In this topic:

General FireFlow information

Requestors should understand the basics of working in FireFlow and the types of change requests and workflows supported.

For details, see:

• Welcome to AlgoSecSecurity Management Suite
• Logins and other basics
• Welcome to FireFlow
• Configure user preferences
• Request templates and workflows

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Request and view changes

FireFlow requestors can use a variety of methods to request changes, depending on system and user configuration.

For details, see:

• Request changes
• Change request field references
• Change request wizards

Once a change request is submitted, view and track it's status as needed. For details, see:

• Manage change requests
• View change requests
• Search for change requests
• Verify change request results
• Resolve or return change requests
• Respond to change requests

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