Logging in and out

This topic describes how AppViz (SaaS) users can log in, change passwords, and log out again.

Note: For details about first time access for the administrator, see Admin first time logging in.

Supported browsers

AppViz (SaaS) is an entirely SaaS-based application, and is accessible whenever you are connected to the internet. The supported browser is the latest version of Google Chrome.

Log into AppViz (SaaS)

Log into AppViz (SaaS) using the Account ID (Tenant ID) provided with your purchase.

For tenant login without Single Sign-On (SSO), you will also need your AppViz (SaaS) Username and Password.

Note: Your Username is the email address associated with your AppViz (SaaS) account.

Tip for IT department: To configure SSO user authentication see Manage Single Sign-On (SSO)

Do the following:

  1. Navigate to:

    Region Link
    US https://us.app.algosec.com/appviz
    EMEA https://eu.app.algosec.com/appviz
    ANZ https://anz.app.algosec.com/appviz
    ME https://me.app.algosec.com/appviz
    UAE https://uae.app.algosec.com/appviz
    IND https://ind.app.algosec.com/appviz

    If you have already accessed the Login window using your device, skip to the next step. Otherwise, if this is your first-time logging in, enter your Account ID. Click Next.

  2. Log in:

    • Tenants with SSO: Click Login with SSO.

    • Tenants without SSO: Enter your AppViz (SaaS) Username and Password. Click Login.

    Tip: To speed up your AppViz (SaaS) login, copy the login URL for your region into your browser address bar or save as a browser bookmark, replacing <tenantID> with your own account ID number. For example:

    https://us.app.algosec.com/AppViz (SaaS)?tenantId=12308345304958303

    • With SSO: Immediately logs you in to AppViz (SaaS).

    • Without SSO: Sends you directly to the login page for that account ID.

    Do the following:

    1. Check your email for a welcome message from [email protected] which contains:

      Note: If you do not see this email, check your "Junk Mail" or "Spam" folder.

      • A link to activate your account

      • Temporary login credentials (which expire in 30 days)

      • A direct link to your AppViz (SaaS) tenant which you can save for future use

    2. Click the Log in to your account button or the direct link provided in the email.

      AppViz (SaaS) prompts you for a new password.

    3. Enter your new password, then enter it again to confirm, and click Submit.

    Note: For password requirements see Password requirements

    Note: Your verification email should arrive within minutes. If it does not, be sure to check your "Junk Mail" folder.

    The first time you log in as an Admin, AppViz (SaaS) prompts you to change your password.

    Enter your new password, then enter it again to confirm, and click Submit.

    Note: For password requirements see Password requirements

    An email with a verification code is sent to your inbox. Copy the code into the popup window, and click Submit and login.

    Note: If you did not receive a verification code click Resend Verification Code.

    If you do not have your account ID or username, contact AlgoSec customer support.

    In the login dialog, the Register link takes you to an informational page. Scroll down and fill out the form to learn more about AppViz (SaaS).

    If you need to reset your password, do the following:

    1. In the login dialog , click Forgot password?

      The reset password dialog is displayed:

    2. Enter your email address and click Reset Password.

      AlgoSec will send you an email with a link to reset your password.

    If you do not have your account ID or your username, contact AlgoSec customer support.

    If you have multiple tenant IDs, you can switch between your accounts by clicking Switch to a different account to access the Account Login window and enter the Account ID.

  3. If this is your first time logging in with Multi-Factor Authentication (MFA), the interface will guide you to set up your MFA device and login using MFA for AppViz (SaaS) for the first time. For details, see First login as MFA user .

    Note: MFA is not available when logging in with SSO.

    After following the steps in First time logging in, the following screen will be displayed the first time you attempt to log into AppViz (SaaS) with Multi-Factor Authentication enforced:

    1. Install a standard MFA Authenticator application such as Google Authenticator or Microsoft Authenticator.

    2. Scan the QR image with the camera on your mobile device.
      A new AppViz (SaaS) record will be added to the authenticator app with a time-based authentication code.

    3. Enter the authentication code received in the AppViz (SaaS) Authentication code field.

    4. Click Activate MFA.
      You are now logged in to AppViz (SaaS).

    1. In the login screen, enter account, username and password.

    2. An additional login screen is displayed requesting submission of an authentication code.

    3. Open the authenticator app on your mobile device to obtain the authentication code.

    4. Enter the authentication code as prompted.

    5. Click Submit.

Password requirements

  • Must be at least 8 characters long

  • Must contain at least 1 lowercase letter (a-z)

  • Must contain at least 1 uppercase letter (A-Z)

  • Must contain at least 1 number (0-9)

  • Must contain at least 1 special character

    ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~

Note: Temporary passwords set by administrators expire after 30 days.

Successful Login

Upon successful login, the AppViz (SaaS) HOME page is displayed.

For more details, see AppViz main menu

Log out of AppViz (SaaS)

Log out of AppViz (SaaS) regularly to ensure security.

Note: You will automatically be logged out upon reaching 1 hour of AppViz (SaaS) inactivity.

Do the following:

  1. At the top-right of any AppViz (SaaS) page, click the drop down arrow next to your username.

  2. Select Logout from the list of options displayed.